Shipping policy
Delivery Time
We can ship all over the world. The approximate shipping time accords to each country:
United States: You can expect your package to arrive in 8-14 working days.
Others: 5-15 working days.
The delivery time frames are for reference only. There is no guarantee that the parcel will arrive within the defined time. Transit times can vary based on the shipping location, weather condition, custom inspection..
Once we receive your payment, we will send you the tracking code after the item is shipped. Sometimes the tracking is only available in 2-4 days after the shipment.
Customs Taxes
When Goods are being ordered, import duties and taxes may be incurred once they reach the country of destination. We are not responsilbe for such charges and we undertake to make no calculations or estimates in this regard. These charges must be paid by the receipient of the parcel. If you are buying internationally, you are advised to contact your local customs authorities for futher details on costs and procedures. As the purchaser of the Goods, you will also be the importer of record and as such should ensure that your purchase is in full compliance with the laws of the country into which the goods are being imported. Please be aware that the goods may be inspected ona arrival at port for customs purposes and we cannot guarantee that the packaging of your goods will be free of signs of tampering.
If import duties and taxes incurred, you will not get your parcel until the charges are paid. If you don't pay, the parcel will be held by your local customs for around 3 weeks and after that, if you still have not paid, it will be returned to us, and we will have to pay these charges as well as additional postage fee for the return. As the goods will be returned to us we will refund your order but these import duties and taxes will be deducted from the order refund. Note that we are not responsible for the refund of any import duties and taxes that your order may have incurred.
Wrong Address
If you have misspelled or auto-filled your address incorrectly, please notify us as soon as possible. We will not be responsible for wrong shipping address if we do not have the correct information. Any reprocessed order will be charged an additional fee. Those fees will be deducted from the refund if the order is cancelled after having being shipped.
